1. What products does Berry Crafts offer?
Berry Crafts offers high-quality cosmetics designed to care for all skin types. Our products are made with carefully selected ingredients to ensure safety and effectiveness.
2. Are your products suitable for sensitive skin?
Yes, our products are formulated to suit all skin types. However, we recommend performing a patch test before full application to avoid any allergic reactions.
3. How can I place an order?
You can place an order directly through our website by selecting your desired products, adding them to the cart, and completing the checkout process.
4. What payment methods do you accept?
We accept secure online payments through available payment gateways listed at checkout.
5. How long does delivery take?
Delivery timelines may vary depending on your location. Estimated delivery time will be shared during checkout or via order confirmation.
6. Can I cancel my order?
Orders can only be canceled before they are shipped. Once dispatched, cancellation is not possible.
7. What is your return policy?
Due to hygiene reasons, returns are accepted only if the product is damaged, defective, or incorrect. The return request must be made within 48 hours of delivery.
8. How can I request a return?
You can contact our support team via Email or WhatsApp with your Order Number and product images for verification.
9. How can I contact customer support?
You can reach us through:
Email: [Insert Email]
WhatsApp: [Insert WhatsApp Number]
Phone: [Insert Phone Number]